Stephen Kohn, Vincent O'Connell's 6 habits of highly effective bosses PDF

By Stephen Kohn, Vincent O'Connell

ISBN-10: 1564148327

ISBN-13: 9781564148322

This can be a amazing publication for managers to learn. it really is understandable, concise and choked with invaluable knowledge at the human features of management.

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Extra info for 6 habits of highly effective bosses

Sample text

There are ways to present “bad news” or corrective feedback that promote moving forward on a course of improvement and skill development, while still making it clear that the manager is concerned and wants to see performance reach expected levels. ) Often, the problem 42 6 Habits of Highly Effective Bosses lies in the manager’s inability to structure the discussion appropriately, so that it is not deemed to be a personal attack by the employee being reviewed. When this communication skill is lacking, the supervisor-staff relationship dyad can be highly “touchy” and prone toward creating arguments instead of generating a shared focus on solutions.

Bob’s promotion to Senior Sales Manager assumed that sales-oriented people skills translated well into sales management people skills. The fact is that once Bob assumed a management role, he needed to employ a wider range of different skills necessary to succeed in that role, and he The Real “People Strategy” 35 needed to direct his relationship-building skills toward his staff. Although Bob was a superior relationship-builder, he made no effort to assess what his staff needed to be successful.

What is your experience? Consider how the warning signs of management human relations problems apply to your current situation: \ How many of your direct reports have resigned or left the company? What was the quality of your relationship with those who have left? Warning Signs of People Management Problems 45 \ Are openings in your department filled quickly, in response to internal job postings? Or do your openings generate little interest from within the company? \ Are you and the HR staff at your company spending more time than you would like resolving disputes within your team?

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6 habits of highly effective bosses by Stephen Kohn, Vincent O'Connell

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